Privacy Policy

1. Introduction

WizPro Software ("we," "our," or "us") operates the RentalWiz Pro platform, including the website at rentalwizpro.com and the RentalWiz Pro mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

• Name, email address, and phone number
• Billing and payment information (processed securely via Stripe)
• Property addresses and rental details
• Documents you upload (leases, applications, photos)
• Communication records within the platform

Automatically Collected Information

We automatically collect certain information when you use the Service:

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, browser type, pages visited, timestamps)
• Push notification tokens (for delivering notifications to your device)
• Usage analytics to improve the Service

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process payments and manage subscriptions
• Send transactional emails (invoices, lease reminders, maintenance updates)
• Deliver push notifications you have opted into
• Provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Third-Party Services

We integrate with the following third-party services to provide our platform functionality:

• Stripe — Payment processing and subscription billing
• Firebase Cloud Messaging — Push notification delivery
• SendGrid — Transactional email delivery
• Neon — Secure database hosting
• Vercel — Application hosting
• DigitalOcean Spaces — Secure file storage
• Sentry — Error monitoring

Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their policies.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Row-level security (RLS) for multi-tenant data isolation
• AES-256-GCM encryption for stored API keys and sensitive configuration
• Bcrypt hashing for all passwords
• Presigned URLs with short expiry for file access
• Regular security audits and monitoring

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, regulatory, or audit purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at support@rentalwizpro.com.

8. Push Notifications

Our mobile application uses Firebase Cloud Messaging to send push notifications for payment reminders, maintenance updates, lease alerts, and other Service-related communications. You can manage or disable push notifications through your device settings or within the application at any time.

9. Children's Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@rentalwizpro.com
• Company: WizPro Software